This Privacy Policy describes how Pop Hoot ("we," "us," or "our") collects, uses, and shares your personal information when you visit, use, or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

Effective Date: March 2026

1. Who We Are

Pop Hoot is operated by HONG KONG SPRAY INFORMATION TECHNOLOGY LIMITED, a Hong Kong–registered business. We are an independent online retailer focused on collectible figures, curated resale products, and compatible doll outfits and accessories.

If you have any questions about this Privacy Policy or our privacy practices, you may contact us at:

Email: support@pophoot.com
WhatsApp: +86 15673749513
Address: Unit 108, 7/F, 14 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong

2. Personal Information We Collect

When you visit our website, place an order, contact us, or interact with our services, we may collect certain personal information, including:

• your name
• billing address
• shipping address
• email address
• phone number
• payment-related information
• order details
• device information
• browser information
• IP address
• usage and interaction data on our website

3. How We Collect Information

We may collect information:

• directly from you when you place an order or contact us
• automatically through cookies and similar technologies
• from service providers that help us operate our website, process payments, fulfill orders, analyze traffic, and support marketing activities

4. How We Use Your Information

We may use your personal information to:

• process and fulfill orders
• provide shipping updates and customer support
• communicate with you about your order or inquiries
• detect and prevent fraud or abuse
• improve our website, products, and services
• personalize your shopping experience
• comply with legal obligations
• send marketing communications where permitted by law or where you have chosen to receive them

5. Cookies and Similar Technologies

We may use cookies, pixels, and similar technologies to help operate our website, remember your preferences, analyze traffic, and improve user experience.

These technologies may help us understand:

• how visitors use our website
• which pages are viewed
• how customers interact with our store
• how to improve performance, usability, and marketing relevance

You can usually control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

6. Sharing Personal Information

We may share your personal information with trusted third parties that help us operate our business, including:

• website hosting and ecommerce platform providers
• payment processors
• shipping and logistics providers
• fraud prevention and security providers
• analytics and marketing service providers
• customer support service providers

We may also share personal information when required by law, legal process, or to protect our rights, users, or business.

We do not sell personal information in exchange for money. However, some privacy laws may treat certain advertising or analytics activities as "sharing" or similar regulated activity.

7. International Transfers

Because our service providers, partners, or operations may be located in different countries, your personal information may be transferred to and processed outside your country of residence. Where required, we take reasonable steps to protect such information.

8. Data Retention

We retain personal information for as long as necessary to:

• provide our services
• fulfill orders
• maintain records
• resolve disputes
• enforce agreements
• comply with tax, accounting, legal, or regulatory obligations

9. Your Rights

Depending on where you live, you may have rights relating to your personal information, including the right to:

• access your personal information
• correct inaccurate information
• request deletion of your information
• opt out of certain marketing communications
• request information about how your data is used
• limit or object to certain forms of data use where permitted by law

To make a request, please contact us at support@pophoot.com.

10. Marketing Communications

If you subscribe to our newsletter or marketing emails, we may send you promotional content, product updates, and store news. You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

11. Security

We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure.

12. Children's Privacy

Our website is not intended for children under the age required by applicable law to provide consent for data processing. We do not knowingly collect personal information from children in violation of applicable law.

13. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal obligations, or operational needs. The updated version will be posted on this page with a revised effective date.

15. Contact Us

If you have questions about this Privacy Policy or would like to exercise applicable privacy rights, please contact us:

Pop Hoot
Operating Entity: HONG KONG SPRAY INFORMATION TECHNOLOGY LIMITED
Email: support@pophoot.com
WhatsApp: +86 15673749513
Address: Unit 108, 7/F, 14 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong